Shipping & Returns

Free shipping from € 80.00! (Benelux)

In addition to the purchase costs, we will charge you shipping costs for the delivery of your order to the indicated address.
The shipping costs are:

> The Netherlands: € 6.85 (excl. VAT.)
> Belgium and Luxembourg: €8.65 (excl. VAT)
> Europe: € 11.50 (excl. VAT | free with order above 120.00)
> Caribbean and Suriname: € 32.00 to 3 kg.

Normally, orders are delivered to you within 1 to 3 working days by our shipping partner PostNL, at the specified address, within Europe.
For orders outside Europe, the delivery time is between 5 – 14 working days.

Je kan je bestelling volgen met de track & trace code die je van ons ontvangt. Log in je account om die te zien.



Returns

A return shipment must be made within 14 days after the termination of the contract.
Products must be without signs of use and must be returned in the original packaging,
if this is not the case, we would charge a proportionately appropriate fee

You owe the shipping costs yourself for returns. The shipping costs that you paid during your purchase will be reimbursed by us.

If you let us know that you want to return something, we will create a barcode for shipment. Let us know via sales@exinfect.eu
You will receive the barcode by mail after which you can print it and put it on the return package.
If there are costs associated with your return package, we will settle this with the amount to be reimbursed.


We will transfer the amount to be reimbursed within 10 days of receipt of your return!